Top PR goof ups of 2007

PR case studiesWho could forget the incident of Microsoft PR agency sending off the spokesperson briefing document to the journalist instead of the client by accident? Don’t worry, we have an Indian version of it as well. Ok what about that one about the YouTube video of rats in a Taco Bell?

Shel Holtz has picked out the PR and marketing gaffes from the newly launched Money magazine’s annual ‘101 Dumbest Moments in Business’ list. Check them out. Quite a few lessons to be learnt from our global PR counterparts’ misadventures:

#8—A YouTube video of rats frolicking in a New York Taco Bell gets millions of views.

#16—Microsoft PR agency Waggener Edstrom sends a 12-page dossier on a Wired contributing editor to the Wired contributing editor. The less-than-flattering dossier, calling the editor “tricky” and “sensational,” was meant to go to Microsoft executives.

#17—Redux is warned by the FDA to rename its energy drink, which was called Cocaine. It was renamed to Censored, then NoName.

#21—The Cartoon Network hires a marketing agency to place electronic lightboards promoting its characters. In Boston, they’re mistaken for bombs, creating a crisis.

#36—Best Buy is sued by the Connecticut attorney general over its in-store, kiosk-based intranet, which employees reportedly used to display prices higher than those advertised on the external website.

Read more about 9 others at Shel Holtz’s blog.

I wonder where arts this recent one. The perils of copy pasting blindly.

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About the Author

Palin NingthoujamPalin Ningthoujam is a marketing communications and social media marketing consultant based out of New Delhi, and is the founder of India PR Blog. With more than 7 years of experience in leading PR agencies in India, he has managed clients across verticals including IT, telecom, automobiles, tyres, FMCG, lifestyle, retail, textiles, banking & finance, hospitality, book publishers, real-estate, market research firms, think tanks, NGOs, healthcare, education, ceramic tiles, and government bodies. He is an avid marketing blogger and has contributed to a number of online sites like Mashable.com, New Communications Review, and Desicritics.org. He also blogs at his personal blog - Advocable. You can contact Palin via email here or online here.

1 Comment(s)

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